Money Back Guarantee Policy

At FRALITHENOX, customer satisfaction is our highest priority. We stand firmly behind the quality of our products and are committed to ensuring your confidence and satisfaction with your purchase. This Money Back Guarantee Policy outlines the terms and conditions under which returns and refunds are processed.

Eligibility Criteria

• The product must be returned in its original condition, unused, and in its original packaging.
• A valid proof of purchase from FRALITHENOX is required.
• The return request must be initiated within 30 days of receiving the product.

Return Process

1. Contact our Customer Service team at support@fralithenox.com to request a return authorization.
2. Once the return is authorized, securely package the product for return shipment.
3. Ship the product to the address provided by our Customer Service team, ensuring that you include all original materials.

Refunds

Upon receipt and inspection of the returned product, FRALITHENOX will process your refund. Refunds will be issued to the original payment method used during the purchase within 7-10 business days of receiving the returned product.

Exclusions

• Customized or personalized products are not eligible for a refund.
• Products marked as "Final Sale" are not eligible for return or refund.
• Shipping and handling fees are non-refundable, unless the return is due to an error on the part of FRALITHENOX.

Contact Us

If you have any questions or require further assistance, please do not hesitate to reach out to our Customer Service team at support@fralithenox.com or call us at 1-800-555-0199.

Thank you for choosing FRALITHENOX. We appreciate your business and are committed to providing you with the highest level of service and satisfaction.